Refund policy

Faulty Item
If the item you have received is faulty, please contact us with a detailed description of the product fault, and a photo if possible.

Allergy Return
In the rare instance you've had an allergic reaction to a product, please take a photo of the reaction and discontinue use of the product immediately.
Allergy returns must be less than 20% used upon arrival back with us.

Incorrect Item/Damaged on Arrival
If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery.

Change of Mind
If you've had a change of heart about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.

For all returns related enquiries, please contact is via our Contact Us page and 
please don't dispose of the item until we've had a chance to chat with you.